Hbajae Privacy Policy – Your Data, Our Responsibility

Hbajae (https://hbajae.ws) places the highest importance on the privacy of its members. This Privacy Policy explains how we collect your personal information, the purposes for which we use it, and how we keep it secure.

By using the hbajae website or app, you agree to the terms of this Privacy Policy. This policy is Terms & Conditionsan integral part of.

We believe you should have complete control over your own data. That's why we're always transparent about what information we collect, why we collect it, and how it will be used.

Hbajae only collects information that is necessary to deliver the platform's services properly. We never ask for data we don't need.

Automatic Data Collection

When you use hbajae, certain information is collected automatically — through cookies, log files, and web beacons. This data is used to improve platform performance.

Hbajae uses your collected data solely for specific, legitimate purposes. We never misuse your information.

• Account Management: Creating accounts, completing verification, and processing KYC.
• Transaction Processing: Processing deposits, withdrawals, and bonus payouts.
• Security: Detecting fraud, securing accounts, and preventing unauthorized access.
• Customer Support: Fast and effective resolution of your queries and complaints.
• Legal Obligations: Complying with regulatory directives and preparing required legal reports.
• Service Improvement: Analyzing usage patterns to improve your experience on the platform.
• Contact: Sending important updates, security alerts, and promotional information.

Hbajae does not sell or rent your personal data to any third party. However, limited information may need to be shared in certain specific circumstances:

• Payment Providers: Relevant information may be shared with bKash, Nagad, Rocket, or banking services as needed to process transactions.
• Legal Authorities: We are legally required to provide information upon court orders, investigations, or requests from regulatory authorities.
• Technology Partners: Technical service providers supporting platform operations may access limited data, but are bound by confidentiality agreements.
• Anti-Fraud System: Data may be shared with fraud detection services as required.

Outside of the cases listed above, your data will not be shared with any third party. Data protection agreements are maintained in every instance.

Hbajae uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies

• Essential Cookies: Required to maintain login sessions and platform security. Disabling these may affect the platform's ability to function properly.
• Functional cookies: Helps remember your preferences, language, and settings.
• Analytics cookies: Used to understand how many users visit each page. This data is entirely anonymous.

You can disable cookies at any time through your browser settings. However, doing so may affect the functionality of some features.

Hbajae uses industry-standard technology and practices to keep your data secure. Our security framework operates across multiple layers:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third parties.
• Two-factor authentication (2FA): An additional layer of security for account access.
• Restricted Access: Only authorized personnel have access to your data.

Please note, however, that no system on the internet is 100% secure. We take every precaution possible, but we cannot guarantee absolute security.

Hbajae retains your data only for a limited and defined period. Once the purpose has been fulfilled or the legal retention period has expired, your data is securely deleted.

• Account Information: For the duration the account remains active, and for 5 years after closure.
• Transaction Records: At least 5–7 years, as required by financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Files: Typically up to 12 months.
• Marketing data: Deleted immediately upon unsubscribing.

This retention period may be extended in the event of a legal dispute or investigation.

Hbajae believes you should have full control over your own data. You have the following rights:

To exercise any of these rights, email us at support@hbajae.ws. We will respond within 30 days.

Hbajae does not collect or store data from anyone under 18. Our platform is strictly for adults.

If we become aware that data from a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

If parents believe their child's information has been collected by us, please get in touch with us right away.

Hbajae may update this Privacy Policy from time to time. When changes are made:

• Updates will be posted on this page with the revised date.
• You will be notified at your registered email address if any significant changes are made.
• Notifications may be displayed at the time of platform login.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page regularly.

For any questions, complaints, or requests regarding this Privacy Policy, please contact us directly:

• Email: support@hbajae.ws
• Live Chat: Click the chat button on the right side of the platform
• Support Hours: 24 hours a day, 7 days a week

When submitting a data protection request, please use your registered email address so we can verify your identity promptly. We typically respond within 48 hours.

For more details, please see our FAQ View page or Terms & Conditions Read.