Hbajae Responsible Gaming – Safe Gaming Is Our Commitment

Play for fun and stay within your limits. hbajae wants you to enjoy gaming in a healthy, mindful way — because your well-being is our highest priority.

18+ Only Set Your Own Limits 24/7 Support Self-Exclusion Feature
Safe Environment
Age Verification
Spending Control
Mental Health Support

Our Philosophy

Why Is Responsible Gaming So Important?

At hbajae, we believe gaming should be a source of enjoyment — not financial stress or anxiety. Responsible gaming means understanding your limits and playing with full awareness.

Online gaming is growing fast in Bangladesh. Most people play for fun, but excessive gaming can sometimes lead to real problems. That's why hbajae has made responsible gaming a core part of its platform from day one.

We want every member to play with a clear head, a set budget, and defined goals. Whether you win or lose, being able to take both in stride is what makes gaming truly enjoyable.

Please note: Gaming is a form of entertainment — not a reliable source of income. Never bet more than you can afford to lose.

Play for Fun

Keep the Fun as Your Focus

Set a Budget

Set Your Limits Ahead of Time

Stick to Your Schedule

Take Breaks at Regular Intervals

Family First

Keep Your Relationships Strong

Protection Tools

Hbajae's Responsible Gaming Features

We provide a range of practical tools to help you stay informed and in control

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase a limit, a 24-hour waiting period applies.

Session Time Limit

Decide in advance how long you want to play. Once your session limit is reached, hbajae will automatically remind you to take a break or end the session.

Reality Check Alerts

Pop-up notifications appear at set intervals to let you know how long you've been playing and how much you've spent — helping you stay in control and make informed decisions.

Cooling-Off Period

If you feel like you need a breather, you can temporarily deactivate your account for anywhere between 24 hours and 6 weeks. No gaming activity will be possible during this period.

Self-Exclusion

If you need a longer break, you can permanently close your account for anywhere between 6 months and 5 years. During this period, we will not send you any promotional communications.

Expert Support

If you feel like gaming is getting out of control, our trained support team is available 24/7 to help. We're here to support you, not judge you.

18+

For Adults Only

24/7

Support Services Active

5

Safety Tools Available

48 Hours

Waiting Period Before Increasing Limits

Step by Step

How to Use Safety Tools

Setting up hbajae's responsible gaming tools is simple. Just head to your account settings and follow a few easy steps to put your limits in place.

1
Log In to Your Account

Sign in to hbajae with your username and password.

2
Go to Account Settings

Click "Settings" from the profile menu in the top right corner.

3
Select the "Responsible Gaming" Tab

On the Settings page, look for the "Responsible Gaming" tab.

4
Set Your Preferred Limits

Set your deposit, session time, or wagering limits according to your own preferences.

5
Confirm & Save

Clicking "Save" will apply the limit immediately.

Protection Tools

Available Protection Options

Daily Deposit Limit

Set a maximum daily deposit amount. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.

Weekly Deposit Limit

Set your own cap on the total amount you can deposit within a seven-day period.

Monthly Deposit Limit

Set a monthly limit to make sure you never go over your monthly budget.

Session Time Limit

Set a session time limit in advance. When time's up, you'll get a break notification.

Cooling-Off Period

Take a break from 1 day up to 6 weeks. Your account will be temporarily deactivated during this time.

Permanent Self-Exclusion

Complete gaming suspension for 6 months to 5 years. Can be made permanent if needed.

Know Yourself

Is your gaming habit still in safe territory?

Ask yourself the questions below — they'll help you reflect on your own gaming habits.

Self-Assessment Questionnaire

Answer each question honestly. If you find yourself saying "yes" to most of them, consider reaching out for support.

1

Do you regularly spend more than your set budget and feel regret afterwards?

2

Do you find yourself chasing losses by placing bigger bets to win back what you've lost?

3

Do you feel like you can't stop gaming even when you want to?

4

Have you ever lied to family or friends about your gaming?

5

Do you keep gaming even when you're facing financial difficulties?

6

Is gaming affecting your work, sleep, or family life?

7

Do you feel restless or irritable when you can't game?

If you answered "Yes" to 3 or more questions, please reach out to our support team or consider the self-exclusion option. Remember, asking for help takes courage.

Stay Alert

Signs of Problematic Gaming

If you notice these signs, it's time to take action

Financial Alert
  • Spending money set aside for essentials on gaming
  • Taking on debt or borrowing money to fund gaming
  • Continuing to play while skipping bills or EMI payments
  • Using household funds for gaming
  • Progressively increasing bet amounts
Emotional & Social Warning Signs
  • Feeling restless or on edge when you can't game
  • Withdrawing from family and friends
  • Inability to focus on work or studies
  • Lying or being secretive about gaming activity
  • Losing your temper or feeling down after a loss

Healthy Habits

Tips for Safe & Responsible Gaming

Follow these habits and gaming will always stay an enjoyable experience

Set Your Budget First

Before you start playing, decide how much you're willing to lose — and stick to that limit.

Take Regular Breaks

Take a break of at least 15 minutes every hour. Get up, stretch, and drink some water.

Keep Your Emotions in Check

Don't play when you're angry, sad, or stressed. Only play when you're in the right headspace.

Winning Is Not Guaranteed

Gaming is entirely chance-based. There's no guarantee of winning — always keep that in mind.

Let Your Family Know

Don't hide your gaming habits from family. Being open about it helps maintain healthy relationships.

Transaction History Review

Check your deposit and withdrawal history regularly. It helps you stay aware of your spending habits.

FAQs

Responsible Gaming FAQs

Answers to the most frequently asked questions

Yes, protective measures such as lowering your deposit limit or activating a cooling-off period take effect immediately. However, increasing a limit requires a waiting period of at least 24–48 hours, giving you time to reconsider your decision.

Your account cannot be reactivated before the self-exclusion period ends. Once it expires, you'll need to contact our support team, and account reactivation may be possible after a cooling-off period.

No. hbajae strictly prohibits account registration for anyone under 18. Age is verified at sign-up, and national ID or birth certificate checks are carried out as part of the KYC process. Any account found to belong to a minor is closed immediately.

hbajae's support team is available 24/7. If you feel your gaming is getting out of hand, reach out via live chat or email. We can help you set up self-exclusion and point you toward professional support resources.

In general, losses from valid gaming transactions are non-refundable. However, if funds were lost due to a technical error or system issue, please contact our support team — we'll investigate and take appropriate action. Remember, the smartest approach is always to play within your means.

Play Responsibly, Enjoy Safely

Your safety at hbajae is our top priority. Open an account today and enjoy gaming with peace of mind using our built-in protection tools.

Register Now Log In
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